Hi, I'm Krupa!
I'm an aspiring product manager with experience in implementation consulting and system design, passionate about creating user-centered solutions that drive business impact.
Projects
Side projects exploring product management concepts, user research methodologies, and data-driven solutions I've developed to solve real-world problems.
Boyfriend Mode
An iOS app concept that provides instant photography assessment using AI, helping users improve their photo skills through real-time feedback and educational guidance
MunchMate
A comprehensive case study exploring next-generation food delivery through AI-powered recommendations and social features for connecting customers with local restaurants
Portfolio Site
Built a modern portfolio website using vibecoding techniques with AI-powered development tools and headless CMS integration
Resume
My educational background, professional experience, and technical expertise in product management, consulting, and system design.
Experience
Product and Operations MBA Intern
June 2024 – August 2024- Product Roadmap Definition: Prioritized features for a Salesforce-integrated self-service portal, enabling customers to purchase/redeem training services, view analytics, and manage learning credits; defined success metrics and OKRs to drive adoption.
- Go-to-Market Strategy & Stakeholder Leadership: Aligned cross-functional engineering, design, and business teams on scope, pricing, customer journey; incorporated market analysis and user feedback into design iterations to inform investment decisions.
- Operational Efficiency Gains: Reduced manual reporting by 90% and support requests by 80% through automation tools and centralized training data access; designed processes for scalability across teams.
- User Acceptance Testing (UAT): Validated end-to-end workflows through hypothesis-driven testing, ensuring platform stability, seamless process consolidation, and customer-focused solution delivery; presented findings to executive stakeholders to guide next-release priorities.
Digital Transformation Consultant and Salesforce Business Analyst
August 2021 – August 2023- End-to-End CRM Lifecycle Ownership: Managed full Salesforce CRM product lifecycle from stakeholder discovery and requirements definition to product launch/rollout, competitive analysis, feature prioritization, and solution design.
- Workflow Optimization: Designed 100+ workflows and 25 process flows to streamline operations and migrate legacy systems, achieving 45% reduction in manual intervention; delivered scalable process automations.
- Feature Gap Resolution: Partnered with product owners to groom 200+ user stories and close 100+ feature gaps, boosting platform adoption and satisfaction ratings.
- Data-Driven Enablement & Storytelling: Delivered Tableau-powered KPI dashboards and data storytelling to stakeholders, cutting training time by 50% and lowering support tickets by 30% month-over-month; presented strategic recommendations to leadership.
- Automation Design & Business Case: Authored conceptual design documents and business cases for high-impact, low-effort automations, improving development efficiency by 35% and accelerating release cycles; led cross-functional strategic initiatives and organizational change management.
Education
Master of Business Administration - MBA
May 2025Concentrations: Business Technologies, Entrepreneurship, Product Management/Business Strategy
Leadership: Business and Technology Club: Auxiliary Board, Tepper Women in Business Club: Marketing Chair, Graduate Entrepreneurship Club
Bachelor of Science - Dual Degree
May 2021Majors: Information Systems & Operations Management
Honors: Graduated with High Honors
Leadership: Society of Women in Business: Service Chair, Indian Student Association, Lead Peer Advisor